Parker Software Forum : Chat windows behavior when ends http://www.parkersoft.co.uk/forum/ This is an XML content feed of; Parker Software Forum : Product Feedback : Chat windows behavior when ends Tue, 21 May 2013 09:52:23 +0000 Mon, 01 Oct 2012 05:48:56 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 360 www.parkersoft.co.uk/forum/RSS_post_feed.asp?TID=8478 Parker Software Forum http://www.parkersoft.co.uk/forum/forum_images/PSLSmall.bmp http://www.parkersoft.co.uk/forum/ Chat windows behavior when ends : Hello Birdy,Unfortunately,... http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19733#19733 Author: Liam
Subject: 8478
Posted: 01 Oct 2012 at 5:48am

Hello Birdy,
 
Unfortunately, this wouldn't be possible.
As far as I am aware it is not possible to edit the browsers/windows behaviour through web code.
]]> Mon, 01 Oct 2012 05:48:56 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19733#19733 Chat windows behavior when ends : Otherwise a post chat window won´t... http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19732#19732 Author: Birdy
Subject: 8478
Posted: 29 Sep 2012 at 11:44pm

Otherwise a post chat window won´t be shown.]]> Sat, 29 Sep 2012 23:44:02 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19732#19732 Chat windows behavior when ends : another Problem is that a visitor... http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19731#19731 Author: Birdy
Subject: 8478
Posted: 29 Sep 2012 at 11:41pm

another Problem is that a visitor  might close the Chat window not "inside" the chat window but closes the
"ms windows window". Than the chat is deletet. It would be good that if you try to close the MS Window  a message will be shown  "please close the Chat by mouseclick on ...."
]]> Sat, 29 Sep 2012 23:41:07 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19731#19731 Chat windows behavior when ends : Hello MatrixIII,Thank you... http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19709#19709 Author: Liam
Subject: 8478
Posted: 27 Sep 2012 at 5:53am

Hello MatrixIII,
 
Thank you for your feedback.
This seems like a very good idea, I have submitted this to our Feature Request list for you.
]]> Thu, 27 Sep 2012 05:53:36 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19709#19709 Chat windows behavior when ends : When the chat ends (by user or... http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19291#19291 Author: matrixIII
Subject: 8478
Posted: 02 Mar 2012 at 5:54pm

When the chat ends (by user or operator), as far as the website user is concerned, it would be nice the "chatted" text stays on the windows so, the user can follow the given instructions or print if needed (the send box can be disabled or greyed out). Currently, it shows the message "Chat has ended" and everything goes away. We have disabled the option for users to email the transcript as it may contain confidential financial information which we don't want sitting in their email inboxes ready to be hacked.

We get quite a few comments from our users about the issue.

Thanks
]]> Fri, 02 Mar 2012 17:54:42 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8478&PID=19291#19291