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Carriage Returns in Canned Responses

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davidnizen View Drop Down
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Joined: 15 Feb 2011
Location: Raleigh, NC
Posts: 6
Post Options Post Options   Quote davidnizen Quote  Post ReplyReply Direct Link To This Post Topic: Carriage Returns in Canned Responses
    Posted: 15 Feb 2011 at 4:26pm
Is there a way to add carriage/line returns into canned responses?  We'd like to add, for example, our contact information as a canned response, but our names, titles, company, addresses, etc. all run together.  We've tried ctrl-enter, and that looks fine on our end, but runs together in the client chat window.  Thanks!
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stevekeats View Drop Down
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Joined: 06 Apr 2012
Location: London
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Post Options Post Options   Quote stevekeats Quote  Post ReplyReply Direct Link To This Post Posted: 11 Mar 2013 at 9:39am
Hi,
 
I had the same problem, it is fixed in later releases of WhosOn, I think anything after 2012 Q3 will work ok.
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