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kzrambo View Drop Down
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Joined: 12 Oct 2010
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Topic: Unsupported Media Type
    Posted: 05 May 2011 at 8:45pm
Ok, been working on getting the Iphone app up all day.. I have http<myserver>/iphone working web based.. No issues
 
 
When I access the app on my iphone, i get Connection Error, unsupported media type?
 
Any clue here??
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kzrambo View Drop Down
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2011 at 8:23pm
Any idea guys??? the web version works fine.. I'm on 5.2.795 using IOS 4.3.3
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James Horton View Drop Down
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Post Options Post Options   Quote James Horton Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2011 at 9:24am
Are you attempting to use the HTTPS ON option of the WhosOn App's settings? And if so have you enabled the bindingconfiguration = "PubSubSecure" ?

If you plan on using the iPhone client without SSL on the site that runs the service then please make sure you turn HTTPS OFF. 
Best Regards,

James Horton
Technical Analyst
Parker Software
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kzrambo View Drop Down
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2011 at 3:05pm
Yep, HTTPS is off on the phone client.  I get the loading screen, and then it seems to connect, when it goes to acutally display/pull information i get the connection Error, unsupported Media type.
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kzrambo View Drop Down
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Posted: 09 May 2011 at 3:34pm
Did a little more web config editing, and changes, got it working... Still kind of a strange app.  Doesn't give you a display on the screen, just a beet to let you know you have a new chat if the iphone is locked.
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Stephen View Drop Down
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Post Options Post Options   Quote Stephen Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2011 at 9:50am
The iPhone app displays a real time list of active visitors on your site.. along with real time view of active chats.. If its not doing this then its still not set up correctly.

Following the instructions in the help should be all that is required on a standard IIS install - so I suspect something else is going on here. 

Best option is to contact our support desk directly.

Steve
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kzrambo View Drop Down
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2011 at 2:27pm
Its not an issue with the setup. The display works fine.  The problem is more in how the app itself works.  When the Iphone goes to the lock screen,  you only get an audio message on a new chat.  You don't get a prompt on the screen until you "slide the unlock bar".  It would be nice to have a push notification come up on the unlock screen like Facebook, MMS, etc.  Also, if you go into another app on the phone, you are automatically log out as away on who's on.   I would think the multitasking feature would allow this to run in the background like Pandora, etc..  If you want to check your email and stay on who's on, it is impossible. 
I also checked, in the settings function for this app, there isn't any settings this will affect this.  Just a suggestion on how to improve the app.  I'm an avid Iphone user, and multitasking has been a great enhacement to the Iphone.
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kzrambo View Drop Down
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Post Options Post Options   Quote kzrambo Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2011 at 2:29pm
Also, as for support, working on signing up for that.
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