Unusable - Crashes Constantly iOS5 iPhone & iPad
Joined: 23 Feb 2012
Topic: Unusable - Crashes Constantly iOS5 iPhone & iPad
Posted: 23 Feb 2012 at 8:20am
We really like Whoson desktop and Silverlight clients, but having purchased the iPhone & iPad apps, we have found it impossible to use.
We are experiencing constant random crashing.
Just having the app open, we are finding that it will crash, sometimes after just a few minutes, other times after about 20 minutes. Worst still, it almost always crashes out during chats.
Trying to relaunch the app, we are faced with a message "the server has reached its maximum seat count" or "a user with that name is already logged in" - meaning we can't resume our chat and the customer is left hanging.
it's key for us to be able to use Whoson reliably whilst out and about, so we're really hoping you guys can look into this for us?
iPhone 4s & iPad 2
Both iOS5 (latest build)
Edited by MK1 - 23 Feb 2012 at 8:22am
Joined: 29 Jun 2011
|Post Options Quote Reply Posted: 27 Sep 2012 at 6:07am|
I have not been able to replicate this problem with our own WhosOn.
I would recommend submitting this issue to our support desk - firstname.lastname@example.org
We can then take a further look into this for you.
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