Thousands of files in the PassTo folder

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For the last couple days Email2Db was parsing our emails, but the processing was not complete.
We just found out that the folder C:\ProgramData\Parker Software\Email2DB\PassTo had over 560 thousands files that the program was trying to pass to the triggers and was getting in to some kind of a loop.

We deleted these files and restarted the Email Parser,  things work fine now.

Is this a known issue and is there a fix that can be applied.

Thanks,
~nik

Edited by velinov - 16 Mar 2012 at 8:37pm

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velinov Members Profile Send Private Message Find Members Posts Add to Buddy List New User Joined: 16 Mar 2012 Posts: 1	Post Options Post Reply Quote velinov Report Post Quote Reply Topic: Thousands of files in the PassTo folder Posted: 16 Mar 2012 at 8:36pm
	For the last couple days Email2Db was parsing our emails, but the processing was not complete. We just found out that the folder C:\ProgramData\Parker Software\Email2DB\PassTo had over 560 thousands files that the program was trying to pass to the triggers and was getting in to some kind of a loop. We deleted these files and restarted the Email Parser, things work fine now. Is this a known issue and is there a fix that can be applied. Thanks, ~nik Edited by velinov - 16 Mar 2012 at 8:37pm

Liam Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Admin Group Joined: 29 Jun 2011 Location: Stoke-on-Trent Posts: 137	Post Options Post Reply Quote Liam Report Post Quote Reply Posted: 22 Mar 2012 at 8:00pm
	Hello nik, This isn't a known issue with Email2Db but the most likely cause would be through a loop that may have happened, where a trigger was passing to another trigger which then passed back to he original. If you do however notice anything like this again then please email our support team at support@parker-software.com