Parker Software Ltd Homepage
Forum Home Forum Home > WhosOn Live Chat > iPhone Client
  New Posts New Posts RSS Feed - Unusable - Crashes Constantly iOS5 iPhone & iPad
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Unusable - Crashes Constantly iOS5 iPhone & iPad

 Post Reply Post Reply
Author
Message
MK1 View Drop Down
New User
New User


Joined: 23 Feb 2012
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote MK1 Quote  Post ReplyReply Direct Link To This Post Topic: Unusable - Crashes Constantly iOS5 iPhone & iPad
    Posted: 23 Feb 2012 at 8:20am
Hello,

We really like Whoson desktop and Silverlight clients, but having purchased the iPhone & iPad apps, we have found it impossible to use.

We are experiencing constant random crashing.

Just having the app open, we are finding that it will crash, sometimes after just a few minutes, other times after about 20 minutes. Worst still, it almost always crashes out during chats. 

Trying to relaunch the app, we are faced with a message "the server has reached its maximum seat count" or "a user with that name is already logged in" - meaning we can't resume our chat and the customer is left hanging.

it's key for us to be able to use Whoson reliably whilst out and about, so we're really hoping you guys can look into this for us?

INFO:

iPhone 4s & iPad 2
Both iOS5 (latest build)



Edited by MK1 - 23 Feb 2012 at 8:22am
Back to Top
Liam View Drop Down
Admin Group
Admin Group
Avatar

Joined: 29 Jun 2011
Location: Stoke-on-Trent
Points: 253
Post Options Post Options   Thanks (0) Thanks(0)   Quote Liam Quote  Post ReplyReply Direct Link To This Post Posted: 27 Sep 2012 at 6:07am
Hello MK1,
 
I have not been able to replicate this problem with our own WhosOn.
I would recommend submitting this issue to our support desk - support@parker-software.com
We can then take a further look into this for you.
 
Thank you,
Liam
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.05
Copyright ©2001-2016 Web Wiz Ltd.

This page was generated in 0.078 seconds.