WhosOn

Meet the market’s smartest real-time engagement solution. WhosOn is not just live chat. It’s not just a support service. It’s not just an analytics tool. It’s all those combined and more, and it’s currently helping over 10,000 businesses in 100 countries get closer to their customers.

CONVERSION IMPROVEMENT

INCREASE IN SATISFACTION

PEOPLE REUSE LIVE CHAT

Engage

 

You wouldn’t ignore a customer if they walked up to your counter, right? So don’t ignore customers when they’re browsing your site. With proactive invites, you can reach out to your visitors and engage them in a live chat, based on what they’re browsing.

 

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Chat

Conversations drive conversions. And WhosOn is the perfect conversational tool. With a single click, visitors can enter live chat sessions and have their questions answered in moments. They can speak to operators as they scroll, getting clued up in a way that’s quick, clear and convenient.

 

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OVER

24,736,500

LIVE CHATS TAKEN THROUGH WHOSON SO FAR*

*NOT INCLUDING INSTALLABLE CUSTOMERS

Track

The key to delivering outstanding customer service is knowing your customers. WhosOn can introduce them. As well as real-time traffic tracking, WhosOn gives you insights into visitor details such as location, organisation, IP address and behaviour. You’ve never been more empowered.

 

Choose a feature

Want to know more?

Our resident experts are at hand. Hit the link to be set up with a live demo.

BOOK A DEMO

MORE ABOUT SECURITY

We put security first

You’re in safe hands. We offer advanced customer support, and that means advanced security protocols. You can have dedicated servers or run an installable version – whatever suits. Whichever route you choose, you’ll never have to stress about safety.

Installable functionality

Self-contain your solution on your server. With our installable WhosOn option, you’re the host, and you have full control. You can install and operate WhosOn straight from your own server, behind your own firewalls, while retaining the full features of the cloud edition.

 

And guess what? That means massive security benefits. With the installed version of WhosOn, all data (both chat history and website), is stored in your own MS SQL database, not across the world. We eliminate the need to be reliant and we stop you from being dependant on third party services. Say goodbye to rolling charges.

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Engaging applications. Engaging results.

COMPANY

 

UK: 0330 0882 943

US: (800) 680 7712

sales@parkersoftware.com

CAREERS

 

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