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Unlock Code can't be used after moving email2db

Printed From: Parker Software Ltd
Category: ThinkAutomation Business Process Automation
Forum Name: Email2DB Version 3
Forum Description: For posts relating to Email2DB Version 3
Printed Date: 01 Dec 2020 at 8:37pm
Software Version: Web Wiz Forums 11.05 -

Topic: Unlock Code can't be used after moving email2db
Posted By: ronald_delgeano
Subject: Unlock Code can't be used after moving email2db
Date Posted: 03 Dec 2019 at 3:10am
Dear Admin,
We are moving our email2db to the new better server,
but when i put the serial number and the unlock code, it said "Invalid Unlock Code"
What should i do?


Posted By: Biker-Jim
Date Posted: 03 Dec 2019 at 7:42am
Hi Ronald, 

Please email your enquiry to our customer services team. Ensure you provide the serial key when you do so and they will be able to reply back with the correct Unlock code for you. 

Customer Services will be able to confirm the name, company, and email that are registered against they key. They are case-sensitive, and the unlock code is based on the registration information. So if you're not putting capitals in the right place the unlock code won't work.

I've private messaged their email address to you.

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