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Issue with processing azure email

Printed From: Parker Software Ltd
Category: ThinkAutomation Business Process Automation
Forum Name: General
Forum Description: Email2DB is an advanced email parser and automation solution.
Printed Date: 11 Aug 2020 at 2:55pm
Software Version: Web Wiz Forums 11.05 -

Topic: Issue with processing azure email
Posted By: mitesh281
Subject: Issue with processing azure email
Date Posted: 18 Jun 2020 at 8:22am

I am inserting the email body part which I receive from azure. I am using %msg_body% inbuilt variable to insert plain text from azure html formatted email. It was working fine however since last two days %msg_body% is not collecting plain text instead it gives a message "Plain-text emails are not supported at this point." Any reason why msg_body gives that message instead of plain text of email?

Any help will be appreciate.

Thank you,

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